Privacy Policy

WHAT WE ACKNOWLEDGE

For each visitor to our consumer protection law firm's website, our web server automatically recognizes only the visitor's domain name, excluding the email address.

WHAT WE COLLECT

We gather the domain name, email addresses of those who engage with us via email, aggregate information about pages consumers access, and data volunteered by visitors, such as survey responses and site registrations. Hearn Rogers, PLLC retains and archives social media interactions with our website and social media pages.

LEGAL BASIS FOR PROCESSING

Hearn Rogers, PLLC collects and processes your personal information based on one or more of the following legal grounds:

• With your explicit consent, which you may withdraw at any time
• When necessary to fulfill our contractual obligations to you
• When necessary for our legitimate business interests, provided these interests do not override your fundamental rights and freedoms
• When necessary to comply with legal obligations to which we are subject

TEXT MESSAGE (SMS) COMMUNICATIONS

When you provide your mobile phone number to Hearn Rogers, PLLC, we collect and store that information to send you text messages related to our legal services. These messages may include:

• Case updates and notifications
• Appointment confirmations and reminders
• Document submission confirmations
• Service updates and information

We do not use autodialers or send automated text messages without your explicit consent. Each text message sent by Hearn Rogers, PLLC identifies us as the sender and provides clear information about how to opt out of receiving future messages. Standard message and data rates may apply based on your mobile carrier plan.

We do not share, rent, sell, or transfer your mobile phone number to any third party under any circumstances. Your phone number is collected and used solely for the purpose of direct communication between you and Hearn Rogers, PLLC.

PARENTAL CONSENT

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information. If you believe we have inadvertently collected personal information from a child under 18, please contact us immediately at [email protected].

DATA RETENTION

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal information, we consider:

• The amount, nature, and sensitivity of the personal information
• The potential risk of harm from unauthorized use or disclosure
• The purposes for which we process your personal information
• Whether we can achieve those purposes through other means
• Applicable legal requirements

After this period, your personal information will be securely deleted or anonymized.

DATA SUBJECT RIGHTS

Depending on your location, you may have certain rights regarding your personal information, which may include:

• Right to access your personal information
• Right to correct inaccurate or incomplete information
• Right to erasure of your personal information
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent at any time

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

HOW WE UTILIZE THE COLLECTED INFORMATION

The information collected, including data from tracking pixels, is employed solely to communicate with you directly, improve our website, and to provide our legal services. We use this information exclusively to:

• Respond to your inquiries
• Provide the specific legal services you have requested
• Send you information directly related to our services
• Process transactions and manage your account with us
• Analyze and improve our website performance and user experience

Hearn Rogers, PLLC does not and will not sell, rent, lease, share, or transfer your personal information to any third party under any circumstances. Your data remains exclusively within our organization and is never exposed to external parties for any reason whatsoever. We maintain strict data isolation to ensure the highest level of privacy protection.

Individuals providing their telephone numbers online will only receive contact from us with information related to the purpose for which the phone number was provided. Occasionally, we may use visitor information for new, unforeseen purposes not previously disclosed in our privacy notice. If our information practices change in the future, we will utilize only data collected from the time of the policy change forward for these new purposes.

TRACKING TECHNOLOGIES

Hearn Rogers, PLLC uses tracking pixels on our website to help us understand how visitors interact with our site. These tracking pixels may collect information such as:

• Which pages you visit on our site
• How long you spend on each page
• Which features you interact with
• Basic technical information about your device and browser

The data collected through tracking pixels is used solely for our internal analytics purposes to improve the user experience and functionality of our website. This data is maintained exclusively within our organization and is never shared with third parties.

We do not use cookies or other persistent tracking technologies that remain on your device. All tracking is limited to session-based analytics that help us understand aggregate user behavior without personally identifying individual users.

You can disable tracking pixels by adjusting your browser settings to block images or using browser extensions designed to enhance privacy. Please note that disabling tracking pixels will not affect your ability to use our website or services.

NO THIRD-PARTY CONNECTIONS

Our website and services operate independently and do not connect to third-party software, services, or websites. We maintain a self-contained system to ensure your data remains exclusively within our control and is never exposed to external parties.

OPTING OUT OF SMS AND OTHER COMMUNICATIONS

You can opt out of receiving SMS text messages at any time by:

• Replying "STOP" to any text message we send
• Texting "STOP" to +1 202-929-5095
• Sending an email with "STOP" to [email protected]

After opting out, you will receive one confirmation message and then no further text messages from Hearn Rogers, PLLC. If you change your mind, you can opt back in by texting "START" to the same number or contacting us through our website.

For all other communications, you can opt out at any time by sending an email with "STOP" to [email protected].

ACCESS AND MODIFICATION OF CONTACT INFORMATION

Upon request, we provide site visitors with access to contact information we maintain about them. Consumers can access this information by submitting a request via our (Contact Us) section. If inaccuracies exist in contact information, consumers can request corrections or deletions using our (Contact Us Form). New contact information can be provided by submitting the new details along with any comments, questions, or appointment requests.

NO THIRD-PARTY DATA SHARING

Hearn Rogers, PLLC does not share, sell, rent, lease, trade, or otherwise transfer your personal information to any third parties under any circumstances. This includes:

• We do not share your information with marketing partners
• We do not share your information with analytics providers
• We do not share your information with advertising networks
• We do not share your information with social media platforms
• We do not share your information with data brokers

Your personal information remains exclusively within our organization and is used solely for providing our legal services directly to you.

DATA BREACH PROCEDURES

In the event of a data breach that compromises your personal information, we will notify you and any applicable regulators when we are legally required to do so. We will provide information about the breach, the affected data, and steps you can take to mitigate potential harm.

DISTRICT OF COLUMBIA RESIDENTS' RIGHTS

If you are a District of Columbia resident, you have specific rights under applicable privacy laws, including:

• The right to know what personal information we collect, use, and disclose
• The right to delete certain personal information
• The right to opt-out of the sale of personal information (although we do not sell personal information)
• The right to non-discrimination for exercising your rights

To exercise these rights, please contact us at [email protected].

SECURITY

Appropriate security measures are implemented at our physical facilities and within our digital systems to safeguard against the loss, misuse, or alteration of the collected information, including your mobile phone number and communication records. All personal data is stored in secure, encrypted environments and accessed only by authorized personnel on a need-to-know basis.

We implement administrative, technical, and physical safeguards designed to protect your personal information, including:

• Encryption of sensitive personal information
• Regular security assessments and testing
• Employee training on data protection
• Strict access controls and authentication procedures
• Regular backup procedures to prevent data loss

Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

ACCESSIBILITY

Hearn Rogers, PLLC is dedicated to creating an accessible website for the widest audience, regardless of technology or ability. We strive to adhere to the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.1, aiming for level Double-A conformance. While we endeavor to meet accepted guidelines, challenges may arise in certain areas and in external sites beyond our control.

We are actively seeking solutions to bring all website areas up to the same level of overall accessibility. If you encounter difficulties accessing any part of our website, please feel free to contact us.

COMPLIANCE WITH REGULATIONS

Hearn Rogers, PLLC complies with all applicable laws and regulations regarding consumer communications and data privacy, including:

• The Telephone Consumer Protection Act (TCPA)
• The CAN-SPAM Act
• State-specific privacy laws and regulations
• The General Data Protection Regulation (GDPR) where applicable

ATTORNEY-CLIENT PRIVILEGE AND CONFIDENTIALITY

As a law firm, Hearn Rogers, PLLC is committed to maintaining the confidentiality of all client communications and information as required by legal and ethical obligations. All information shared with our attorneys in the course of seeking or receiving legal advice is protected by attorney-client privilege. We take these obligations very seriously and maintain strict protocols to ensure such information remains confidential.

LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Hearn Rogers, PLLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use our services
• Any unauthorized access to or use of our servers and/or any personal information stored therein
• Any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. If we make material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by prominently posting a notice on our website. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

If you continue to use our services after the revised Privacy Policy has become effective, you acknowledge that you have read, understood, and agree to the current version of the Privacy Policy.

PRIVACY POLICY LAST UPDATED: APRIL 7, 2025

GOVERNING LAW AND DISPUTE RESOLUTION

This Privacy Policy is governed by the laws of the District of Columbia, without regard to its conflict of law principles. Any dispute arising from or relating to this Privacy Policy or your use of our services shall be resolved exclusively through binding arbitration in the District of Columbia, except where prohibited by applicable law.

If you believe this site is not following its stated information policy, please contact us at [email protected] or +1 202-929-5095.